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Accelerate

An Interactive Crisis Communications Conference

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calendar_month
September 23–25, 2026
location_on
Sycamore Hill, 1301 Emmet Street North, Charlottesville, VA 22903
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Register

Register Now!

Tickets are available for $150pp through the National Association of Professional Staff in Public Safety, in partnership with UVA and NLEOMF.

About the Conference

The Challenge
When a crisis hits, leaders don’t have time to think. News breaks in minutes and narratives form instantly. Leaders must decide and communicate simultaneously, under intense pressure.

The Experience
Accelerate is a three-day, immersive leadership and crisis communications conference where participants don’t study a crisis; they operate inside one.

Why Accelerate Is Different

Who Should Attend
Accelerate
is for leaders in public safety, higher education, government, or any organization which could face high-profile public relations crises.

What Participants Practice
You will practice real-time internal and external messaging, managing misinformation, media relations, and participate in a mock news conference with live feedback.

The Outcome
Participants leave with:

All meals are included and structured to extend learning through facilitated conversations with faculty, guest speakers, and peers.

Presented By

Venue and Travel Information

location_on
Sycamore Hill, 1301 Emmet Street North, Charlottesville, VA 22903

Hotels:
We recommend the Kimpton Forum Hotel or Omni Charlottesville.
Lodging must be booked by registrants.

Agenda Outline

Day 1

Introduction and Course Overview

A. Unit Time: 45 minutes
B. Unit Description: This introductory unit establishes the purpose, structure, and expectations of the course and introduces participants and facilitators. The unit also outlines participation expectations for scenario-based instruction used throughout the program.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Introduce themselves and engage with facilitators and fellow participants
  2. Understand expectations for participation and how they will learn in scenario-based exercises
Case Study: Early Decisions and Narrative Guidance

A. Unit Time: 60 minutes
B. Unit Description: This unit examines an actual crisis event in which early communication decisions significantly influenced public perception. Participants analyze how timing, transparency, and platform either mitigated or compounded reputational consequences, with emphasis on leadership judgment during the initial phase of a crisis.
C. Training Objectives:
By the end of this unit, participants will be able to:

  1. Identify how communication missteps can undermine otherwise effective operations
  2. Evaluate the impact of early communication decisions on public trust
  3. Recognize missed opportunities to guide the narrative
Run It Like a Newsroom: A Crisis Communications Philosophy

A. Unit Time: 90 minutes
B. Unit Description: This unit introduces a strategic communications philosophy that positions organizations as primary sources of accurate information during rapidly evolving events. Participants explore how structured communication processes, clear roles, and information monitoring support effective crisis response. The unit also introduces core concepts, including the three essential elements of every crisis message, and provides decision-making guidance on what information to share and what to withhold.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain why organizations must function as primary information sources during a crisis
  2. Identify core elements of an effective crisis communications plan
  3. Explain effective early communication channels, including social media, IPAWS, and alert systems
  4. Describe the three essential elements of every crisis message
  5. Explain why conversational, plain language should be used in crisis messaging and jargon avoided
  6. Explain why trauma-informed language is essential in crisis messaging
Decision Lab: Breaking Your News

A. Unit Time: 60 minutes
B. Unit Description: This Decision Lab places participants in the first 30 minutes of a rapidly unfolding event. Working in small groups, participants must determine what information to release, how to release it, and how to communicate with clarity and empathy while facts are limited and pressure is high.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Apply essential crisis communication principles during the earliest phase of an event
  2. Balance speed, accuracy, and audience understanding when releasing information
  3. Draft clear, jargon-free initial public messaging
  4. Demonstrate appropriate tone and empathy while protecting organizational integrity
Social Media Strategies: Disinformation and Negativity

A. Unit Time: 90 minutes
B. Unit Description: This unit examines how disinformation, misinformation, and negative narratives develop and spread in emotionally charged environments. Participants explore audience psychology, escalation dynamics, and response strategies that influence organizational decision-making in public digital spaces.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Analyze audience perception and emotional response to crisis messaging
  2. Distinguish between misinformation, disinformation, and negative opinion
  3. Determine appropriate response strategies to false or hostile narratives
  4. Explain the importance of information monitoring and listening
Legal and Compliance Considerations in Crisis Communications

A. Unit Time: 60 minutes
B. Unit Description: This unit focuses on the legal and compliance considerations that shape crisis communications decision-making. Participants examine how constitutional, statutory, and regulatory requirements affect what organizations can say, how they say it, and how they manage public engagement during high-risk situations. Emphasis is placed on risk awareness rather than legal theory.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Identify key legal considerations that influence crisis communications decisions
  2. Explain how First Amendment considerations affect public messaging and engagement for government and quasi-government organizations
  3. Describe accessibility and ADA-related requirements for crisis communications
  4. Evaluate the legal implications of moderating, limiting, or disabling public comments
  5. Recognize when legal risk should inform communication strategy without paralyzing timely response
Decision Lab: Navigating Negativity and Misinformation

A. Unit Time: 60 minutes
B. Unit Description: This Decision Lab places participants in a simulated environment where negative commentary, misinformation, and disinformation are spreading across digital platforms during an unfolding situation. Participants must assess audience sentiment, determine appropriate response strategies, and make real-time decisions about engagement, correction, restraint, and escalation. The exercise emphasizes leadership judgment, message discipline, and internal alignment while navigating reputationally sensitive online environments.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Identify and distinguish between negativity, misinformation, and disinformation in social media environments
  2. Evaluate when to engage, correct, monitor, or disengage from hostile or false narratives
  3. Analyze how leadership decisions can amplify or mitigate online escalation
  4. Apply message clarity, tone, and restraint in emotionally charged situations
  5. Develop coordinated response strategies that align leadership and communicators
Summary and Review

A. Unit Time: 15 minutes
B. Unit Description: This unit provides a summary of Day One content and addresses participant questions.

Day 2

Media Relations: Understanding the Media Perspective

A. Unit Time: 60 minute
B. Unit Description: This unit examines how media organizations operate, including editorial pressures, deadlines, and decision-making processes, and how these dynamics have evolved with the rise of social media, digital platforms, and online influencers. Participants explore how traditional journalism, real-time reporting, and independent content creators intersect to shape public narratives, and how understanding this expanded media landscape and building professional relationships influence accuracy, tone, and public trust during crisis situations.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain how modern media organizations operate during breaking events
  2. Identify the pressures and constraints that shape media coverage
  3. Describe strategies for building and maintaining professional media relationships
  4. Recognize how media dynamics influence framing and public perception
Public Speaking for Leaders: Message, Presence, and Credibility

A. Unit Time: 60 minutes
B. Unit Description: This unit introduces foundational public speaking principles through a leadership and crisis communications lens. Emphasis is placed on message construction, nonverbal communication, optics, and relatability during high-stakes public moments where credibility and trust are under scrutiny.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain the role of public speaking in shaping public trust
  2. Craft clear, concise key messages and sound bites
  3. Identify nonverbal behaviors that enhance or undermine credibility
  4. Demonstrate techniques for being relatable while maintaining authority
Media Interviews: Bridging and Common Interview Pitfalls

A. Unit Time: 90 minutes
B. Unit Description: This unit focuses on managing high-risk questioning environments, including media interviews and public forums. Participants learn bridging techniques and examine common mistakes that lead to loss of message guidance, reputational damage, or unintended headlines.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain the purpose and mechanics of bridging
  2. Identify common interview traps and pitfalls
  3. Apply techniques to maintain message guidance
  4. Recognize language and behaviors that increase reputational risk
Decision Lab: Bridging Under Pressure

A. Unit Time: 60 minutes
B. Unit Description: Participants engage in simulated questioning scenarios designed to apply bridging techniques under pressure. Instructor critique reinforces disciplined messaging, tone control, and leadership presence during adversarial or emotionally charged exchanges.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Demonstrate effective bridging techniques in real time
  2. Maintain professionalism and message discipline under pressure
  3. Incorporate instructor feedback to improve performance
News Conference Logistics and Strategy

A. Unit Time: 60 minutes
B. Unit Description: This unit examines the strategic and logistical considerations involved in planning and conducting public-facing briefings and news conferences. Participants explore how timing, staging, visuals, sound, spokesperson selection, and coordination influence credibility, message clarity, and public confidence.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain when and why a public briefing or news conference is appropriate
  2. Identify key logistical and staging considerations that affect credibility
  3. Evaluate how optics and presentation influence public trust
  4. Recognize common planning mistakes that undermine messaging
Writing the News Release: Clarity, Credibility, and Control

A. Unit Time: 45 minutes
B. Unit Description: This unit focuses on written communication during crisis, emphasizing clarity, accuracy, and credibility. Participants examine how news releases function as official records and how structure, tone, and word choice influence media coverage and public understanding.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Explain the role of written communication in crisis response
  2. Identify essential components of an effective crisis news release
  3. Apply plain-language principles to written messaging
  4. Recognize common writing errors that create reputational risk
Decision Lab: Writing the First News Release

A. Unit Time: 45 minutes
B. Unit Description: Participants draft an initial news release with limited information and evolving facts. Instructor critique focuses on clarity, accuracy, and leadership judgment in determining what information to include or withhold.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Draft a clear and accurate initial news release
  2. Prioritize essential information under time pressure
  3. Defend inclusion and omission decisions
Summary and Review

A. Unit Time: 15 minutes
B. Unit Description: Review of key concepts and preparation for live execution on Day Three.
Evening Keynote Theme: Reputational Crises

Day 3

Mock News Conference: Practical Exercise

A. Unit Time: 4 hours
B. Unit Description: This capstone exercise places participants into a simulated high-impact event requiring them to plan, stage, and conduct a live public briefing or news conference. Participants assume leadership, spokesperson, and support roles while instructors act as members of the media. The exercise emphasizes message discipline, public speaking, bridging, leadership presence, and real-time decision-making under scrutiny.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Execute a public-facing briefing under sustained scrutiny
  2. Apply public speaking and bridging techniques in real time
  3. Demonstrate leadership presence, composure, and message guidance
  4. Coordinate effectively with internal and external partners
Course Synthesis, Takeaways, and Close-Out

A. Unit Time: 60 minutes
B. Unit Description: This final unit consolidates course lessons and challenges participants to translate learning into actionable improvements within their organizations.
C. Training Objectives: By the end of this unit, participants will be able to:

  1. Synthesize key course concepts
  2. Identify practical steps to improve organizational readiness
  3. Recognize leadership behaviors that build or erode trust

Register

Register Now!

Tickets are available for $150pp through the National Association of Professional Staff in Public Safety, in partnership with UVA and NLEOMF.

CRISIS COMMUNICATIONS | COURSES & KEYNOTES | COMMUNICATIONS COPILOT

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