Open Enrollment
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This is a closed session for the organization who curated the training event. Please head back to our course schedule page to explore our open sessions.
When a crisis happens, having a written plan is not enough. The outcome depends on how prepared and confident your team is to put that plan into action. In high-pressure situations, clear and timely communication is essential, especially when decisions and messaging are under close public and media attention.
This engaging, fast-paced two-day course provides practical strategies and real-world guidance to help participants communicate effectively during critical incidents and challenging public situations. Through hands-on exercises and realistic scenarios, participants will build the skills needed to make sound communication decisions, deliver accurate and timely messaging, and help maintain public trust.
Topics include:
Effective public communication has never been more complex or more important. Obtain time-tested tools to communicate through the inevitable critical incidents from a sought-after communications instructor.
Instructor Christopher Mannino, a retired chief of police from the Chicago area, is an FBI National Academy graduate and National Policing Institute Executive Fellow who led his agency through multiple crises and critical incidents. He is now vice president of Julie Parker Communications and is internationally recognized as a crisis communications expert.
Training certificates will be sent upon completion.
Early Registration Rate
Register more than 30 days before the event and receive 10% off per ticket. Use code EARLY10MAG at checkout.
Group Rate
You qualify for a group rate of 10% off per ticket when you register two or more people from the same organization. Email ashley@julieparkerco.com to register.
Registration Transfer Policy
We understand that things come up for busy public safety professionals. Purchased tickets are transferable to another student, or the registered person may apply the registration fee to another JPC course anywhere in the country within 24 months of the original scheduled course.
Course Cancellation Policy
While rare, Julie Parker Communications might need to cancel a scheduled program. We strive to make this decision at least fourteen days before the training date(s) and promptly inform all registered participants. If JPC must cancel a course, your registration fee will be reimbursed. However, please note that JPC cannot be held accountable for any financial losses resulting from cancellations or alterations in travel arrangements.
Photo/Audio/Video Release
By registering for and attending this event, you acknowledge and grant consent to being photographed or video recorded for use in various media materials, including but not restricted to flyers, invitations, magazines, websites, annual reports, and newsletters. To safeguard individual privacy, images will not be linked to full names or personal identification details unless written authorization is obtained from the individuals depicted. If you don't consent, just let us know upon arrival at the course.
Privacy Policy
We do not share or lease information with external parties. By submitting your details, you consent to receiving electronic communications from Julie Parker Communications. We won't bombard you with emails, but you can opt out by clicking the "unsubscribe" link at the bottom of any email from us.
Non-Discrimination Policy
We are committed to fostering an inclusive and diverse learning environment that values and respects the contributions of every individual. Our non-discrimination policy ensures that all participants are treated equitably and with respect, regardless of their race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
Montana Attorney General’s Office
215 N. Sanders Street
Helena, MT 59620
